Shipping policy
SHIPPING POLICY
1. Processing and Delivery Time
Orders are processed after payment has been confirmed.
• Processing time: 1–3 business days
• Delivery time: 7–14 business days
The total estimated delivery time is approximately 8–17 business days.
Delivery times may be longer during peak periods, public holidays, or circumstances beyond our reasonable control.
2. Shipping Costs
Shipping may be free depending on available promotions or may be charged at the amount shown at checkout.
Any applicable shipping charges will be displayed before you complete your purchase.
3. Shipping Process
You will receive a notification when your order has been shipped.
Orders may be fulfilled and delivered through third-party logistics and shipping partners. Products may be shipped directly from suppliers located outside the United States, including China.
Once your order has been shipped, tracking information may be provided when available.
4. Address Responsibility
Customers are responsible for providing complete and accurate shipping information when placing an order.
We are not responsible for delivery issues caused by incorrect or incomplete shipping information provided by the customer.
5. Delays
Delivery times may be extended due to circumstances including:
• Peak sales or promotional periods
• Public holidays
• Customs processing
• Weather conditions
• Logistics or carrier disruptions
• Other circumstances beyond our reasonable control
When possible, customers will be informed of significant delays.
6. Order Tracking
Once your order has been shipped, tracking information may be provided when available.
Please allow some time for tracking information to become active after shipment.
We appreciate your patience while your order is in transit.
7. Customs and Import Charges
Depending on the destination and shipping arrangement, customs duties, import taxes, or other similar charges may apply.
Where applicable, these charges may be the customer's responsibility.